These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to Megan Gosch.
RMC, the largest privately owned destination management company in North America recently appointed a new General Manager, Christin Tubbs, who will now be directing RMC’s Aspen and Vail offices.
Tubbs earned a bachelor’s degree in Hospitality Management from Florida State University, and now brings more than 10 years of destination management expertise to RMC. Most recently, Tubbs served in numerous management-level positions for the Ritz-Carlton, including sales, meeting planning and event management at various properties in San Francisco, CA, Charlotte, NC and Bachelor Gulch in Vail, CO.
M+E: How did you get into the industry?
CT: I've always had a passion for hospitality, so that's what I decided to pursue while getting my degree at Florida State. I love the experiences you create, and how you continue to grow through each opportunity and experience.
M+E: What do you enjoy most about the industry?
CT: The relationships you build with clients, as well as your internal guests. Through each of these experiences, you build relationships that last a lifetime. You really do end up becoming a part of their families. You get invited to family events and weddings, and you really do find your lifelong friends.
M+E: What initially drew you to RMC?
CT: I loved that they're the experts of the industry. They help to create the entire experience for guests, and that's what I'm passionate about: creating those memories that will last a lifetime and being a part of the experience from start to finish.
M+E: What are you looking forward to most in your new role?
CT: Continuing to grow professionally, not only in terms of the relationships with internal guests and hotel partners but also when it comes to elevating the experience for our guests.
M+E: How do you think past experiences have prepared you for this role?
CT: I think between working with the Marriott Ritz Carlton for 10 years, and over 12 years of experience overall, you develop relationships that allow you to be successful in this role. By seeing all of these different perspectives, you end up creating something outside of the box.
M+E: What are you hoping to achieve in your new role?
CT: I hope to continue to build RMC brand awareness in the 2 branches that I oversee, create that brand loyalty and build relationships, and to exceed all of RMC's goals from guest experiences to revenue.