These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to email@example.com.
1. What are you looking forward to the most in your new role?
I am thrilled to be joining such a great group of hospitality professionals from the sales, food & beverage and rooms disciplines – they are all driven to provide a great guest experience for those coming to Boulder. Additionally, I am excited to be a part of the business community and working with all of the organizations that are focused on the mission of making Boulder such a unique destination.
2. How do you think past experiences have prepared you for this role?
I have worked at many different types of hotels in multiple cities during my 20+ years in the hospitality industry. Working for Marriott International for the first 15 years of my career gave me a great foundation and focus on taking care of your associates, who in turn will take great care of your guests. I have used that as a guide in every role that I have held. When I worked in Cincinnati, I was the Director of Operations for a hotel located on a university campus, which feels very similar to this new role so close to the University of Colorado Boulder.
3. How did you get into the industry?
While I was attending college in central Illinois, I applied for a front desk position at a Fairfield Inn – I turned that into an internship during my last year of college. Once I graduated, I was approached by a recruiter who placed me in the college grad program and found me an assistant manager position at a Fairfield Inn in central Illinois once I completed my degree. I fell in love with the hospitality business and have never thought of doing anything else.
4. What are you hoping to achieve in your new role?
I am hoping to continue to spread the word to those visiting and living in Boulder that we have two new properties that serve a multitude of needs. We are an ideal destination for those looking to host a meeting or event in the Boulder area, and we are an excellent choice for those traveling to the area to visit any of the companies along the I-36 corridor. We are also an excellent option for leisure guests visiting on the weekend to relax and explore all that Boulder has to offer.
5. What do you enjoy most about the industry?
I enjoy that I am able to wear many hats on a given day. In the hospitality field, you are able to use so many skills – finance, marketing, engineering, human resources and customer service. The field is ever changing, and the need to be nimble and agile to respond to market trends or dynamics makes for an adventurous career.
6. What do you like most about Boulder?
There are so many things that I love about Boulder. The ability to get outdoors and hike so many amazing trails had me hooked when I first moved to the area. The Boulder dining, music and art scene continues to get better and better and is something that I truly enjoy.